Payment, shipping and returns

Order process:

- Product selection.
- Add to shopping cart.
- Enter delivery address.
- Selecting the payment method.
- Checking the order.
- Confirming the order.
- Delivery within 1 - 2 working days after ordering.

Further information in our FAQ 's: https://shop.backlaxx.com/pages/faqs

Payment methods

For deliveries within and outside Germany, we offer the following payment options, unless otherwise specified in the respective product presentation in the offer.

Delivery

We ship to the countries of the European Union, Switzerland and Great Britain.

Shipping

Delivery to the destination country is carried out by Deutsche Post and DHL. Delivery is carried out by the cooperation partner in the respective country.

Shipping to Germany is free of charge.

Shipping abroad is free of charge from an order value of €50. Below that, €5.90 will be charged for shipping. Shipping to third countries costs €8.90.

Please note that additional taxes (e.g. in the case of an intra-Community purchase) and/or duties, for example in the form of customs duties and customs clearance fees, may be incurred for cross-border deliveries and must be borne by you. This is a tax-free export delivery according to §4 No. 1a UStG.

Return

Would you like to return your order? Please contact us at support@backlaxx.info.

If you use our returns service, an amount of €5.90 will be deducted from the refund.

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